I subscribed to Antstream Arcade through the Microsoft/Xbox store. How can I cancel?
We're so sorry to see you leave the Antstream Colony! If there is anything we can do to improve your experience, please get in touch. We'd love to help!
You are able to cancel your subscription to Antstream Arcade at any time through the Xbox/Microsoft store. Here's how:
Step 1) Make sure you are signed into your Microsoft account.
Step 2) Go to "My Account"
Step 3) Select "Services and Subscriptions"
Step 4) Select the subscription you would like to cancel.
Step 5) Select "Payment & Billing", and then "Cancel".
Step 6) Follow the simple on-screen instructions to proceed with cancellation.
Step 7) Check your inbox for a confirmation email.
Alternatively, you can find the subscription and select "Payment & Billing" then "Change" and then "Turn off Recurring Billing" to avoid being charged again when the subscription expires on its own.
In doing this, your Antstream Arcade subscription will be cancelled, and you will not be billed in future.
If you cannot see Antstream Arcade under your subscriptions, and you paid via PayPal, you will need to follow these steps instead.
Step 1) Log into your PayPal account.
Step 2) Navigate to settings.
Step 3) Select "Payments".
Step 4) Select "Manage your pre-approved payments", which will bring up the following menu:
Step 5) Select the merchant "Microsoft Corporation", which will bring up the following menu:
Step 6) Select "Cancel"
Step 7) Confirm the cancellation. This will stop your recurring payments to Microsoft, and your subscription to Antstream Arcade will be cancelled and you will not be billed in future.